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Retake an exam for free

Earn a Microsoft Certification and prove your skills with current technologies and solutions. Passing Microsoft Certification exams can be tough, but for a limited time, you’ll get a free second chance to succeed.

With Second Shot, if you fail your exam the first time you take it, you can use the same voucher for your retake exam.

Second Shot is available for the regular-priced individual technical exams with a prefix of 070 or 071, and for the Microsoft Technology Associate (MTA) certification exams administered through Prometric. See details and restrictions below. The Second Shot offer is available until May 31, 2014.

Here’s how the process works:


  1. Register for your Second Shot voucher. (

    Experienced technology professional? Request your Second Shot voucher for individual technical exams

    New to technology? Request your Second Shot voucher for Microsoft Technology Associate (MTA) certification exams

  2. Schedule and pay for your exam at Prometric using your voucher code.

  3. Take your exam.

  4. If you don’t pass the exam, use your voucher to register for the same exam again at no charge.


  • You can only register for one exam at a time, and you cannot register for a second exam until you have taken the previous one.

  • Microsoft Technology Associate (MTA) commercial exams purchased through Prometric are eligible for Second Shot. MTA academic exams purchased through Certiport are not eligible for Second Shot.

  • If you fail a beta (prefix 071) exam using your Second Shot voucher, Prometric will email your retake voucher code for the live (070) version within a week of receiving your beta results. This only applies to regular-priced individual technical exams, not certification pack exams.

Frequently asked questions

Q.What is Second Shot?
Q.How long is the Second Shot offer available?
Q.Which exams qualify?
Q.How do I take advantage of the offer?
Q.What will happen to Second Shot vouchers after the expiration date?
Q.Can I register and schedule all of my exams at one time?
Q.I missed my initial appointment and am marked a “No Show.” Can I use the free exam to schedule a new appointment?
Q.Can I distribute the exams in my exam pack to others, or can anyone else use my voucher code?
Q.How do I find my voucher number?
Q.Can other offers or discounts be combined with Second Shot offers?
Q.Is Second Shot available for academic exams?
Q.How many exams can I take with the offer?
Q.Is this a worldwide offer?

Additional terms and conditions

  • Second Shot voucher offer is available from September 1, 2013, to May 31, 2014.

  • Exam voucher expires on May 31, 2014, for single exams with 070 and 071 prefixes, commercial MTA exams (with a 098 prefix), and Microsoft Dynamics exams, and on December 31, 2014, for MCSA, MCSD, and MCSE certification packs.

  • One voucher can be applied toward one Microsoft Certification exam, delivered at an authorized Prometric testing center.

  • Vouchers are program-specific and, in some cases, exam-specific. Please ensure that you redeem the voucher for the correct exam.

  • Individuals must register for and take both initial and retake exams prior to the expiration date provided with the voucher.

  • All retake timeframes are subject to compliance with the Microsoft Certification Exam retake rules.

  • Voucher expiration dates cannot be extended under any circumstances.

  • Microsoft, Prometric, and Prometric testing centers are not responsible for lost or stolen vouchers or voucher numbers.

  • Vouchers cannot be redeemed for cash or credit.

  • Vouchers may not be applied to exams that have already been taken.

  • Vouchers may not be combined with other vouchers and discounts.

  • Vouchers are nontransferable and are void if altered in any way.

  • Vouchers can only be redeemed in the region from which they were purchased.

  • All Microsoft Certified Professional (MCP) Certification exam vouchers may only be redeemed from Prometric test centers.

  • Individuals must wait at least one day after failing an exam before registering for their exam retake.

  • When registering for the retake exam, individuals must provide their Second Shot voucher numbers.

  • There is a rescheduling fee for individuals who reschedule or cancel their appointment to take an exam 15 or fewer days before the scheduled date.

  • Individuals who cancel or reschedule their appointment to take an exam 72 hours or less from the scheduled time will forfeit their exam voucher including the free retake (vouchers cannot be used again).

  • Individuals who fail to show up for their scheduled exam appointment will forfeit their exam voucher including the free retake (vouchers cannot be used again).

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