AI did not break cybersecurity poor governance did - Dr. Erdal Ozkaya

AI Didnt Break Cybersecurity

AI Didnt Break Cybersecurity

Related CISO resources: Continue with AI Governance Framework for CISOs, AI Security Hub, Zero Trust Strategy Guide, Free CISO Toolkit.

I keep hearing the same sentence lately, from boards, executives, and even seasoned security leaders:

“AI changed everything. Cybersecurity just can’t keep up.”

I don’t buy it.

AI didn’t break cybersecurity.
What broke cybersecurity was poor governance that existed long before AI showed up.

AI didn’t create chaos.
It simply removed the illusion of control.

And that’s an uncomfortable realization for a lot of organizations.

The uncomfortable truth no one wants to admit

Long before generative AI became mainstream, we already had:
• Shadow IT
• Unclear ownership of cyber risk
• Security treated as a purely technical problem
• Boards delegating cyber risk instead of governing it

AI didn’t introduce these problems.
It exposed them at scale.

When leaders say “AI is moving too fast,” what they often really mean is:

“We never agreed on who owns risk, who approves technology, or how decisions are governed.”

That’s not an AI problem.
That’s a leadership and governance gap.

Shadow AI is just Shadow IT with better branding

Let me give you a very real scenario I see all the time.

A business unit starts using:
• ChatGPT to summarize contracts
• An AI transcription tool for leadership meetings
• An AI coding assistant connected to internal repositories

No malicious intent.
No breach “yet”.

Then I ask a few simple questions:
• Who approved this?
• What data is being uploaded?
• Where is that data stored?
• Who is accountable if something goes wrong?

Silence.

This behavior isn’t new.
We’ve seen it for years with cloud apps, SaaS tools, and collaboration platforms.

AI didn’t invent Shadow IT.
It just made it faster, smarter, and harder to detect.

That’s not a technology failure.
That’s a governance failure.

CISO owns cyber risk

“The CISO owns cyber risk” , until they don’t

One of the most damaging assumptions still floating around is this:

“Cyber risk belongs to the CISO.”

That model was already fragile before AI.

AI now touches:
• Legal (intellectual property, liability, contracts)
• HR (employee monitoring, bias, hiring decisions)
• Privacy (data usage, consent, cross-border exposure)
• Compliance (regulatory obligations)
• Core business strategy (automation and decision-making)

Yet many organizations still expect the CISO to “handle it.”

That’s not ownership.
That’s abdication.

AI-related cyber risk

In well-governed organizations, AI-related cyber risk is:
• Owned by leadership
• Shared across functions
• Accountable at the executive level
• Visible to the board

AI didn’t overload the CISO.
It exposed that accountability was never properly defined.

The metrics look great, and mean almost nothing

AI Didnt Break Cybersecurity; rather, it highlighted existing issues in the governance framework.

Before AI, we already relied on comforting but shallow metrics:
• Number of security tools
• Patch percentages
• Audit results
• Compliance checklists

With AI, these metrics became even more misleading.

I’ve seen organizations proudly report:
• “We’re 98% compliant”
• “No critical audit findings”
• “Best-in-class tooling”

While simultaneously:
• Sensitive data is being fed into public AI models
• Developers are bypassing controls to move faster
• AI-generated outputs are trusted without validation
• No one knows where AI decisions are logged or reviewed

The dashboards didn’t lie.
They just measured the wrong things.

That’s not a failure of AI.
That’s a failure of governance and oversight.

What real AI governance actually requires

Governance isn’t a policy document buried on a shared drive.

Real governance forces uncomfortable questions, such as:
• Who can approve AI use cases?
• What data is explicitly prohibited from AI tools?
• Who owns AI risk when something goes wrong?
• When do we slow innovation down — on purpose?
• How do we balance speed with trust?

Many organizations avoid these conversations because:
• Tools feel easier than decisions
• Decisions require alignment
• Alignment requires leadership courage

AI didn’t break cybersecurity.
It forced leaders to lead — and exposed where they haven’t.

The shift that actually matters

The organizations handling AI well aren’t the ones with the most tools.

Finally, it is important to remember: AI Didnt Break Cybersecurity, despite what many may think.

They are the ones that:
• Treat cybersecurity as a governance issue, not an IT issue
• Involve legal, risk, compliance, and business leaders early
• Define ownership clearly — and document it
• Accept that not every AI use case should be approved
• Measure resilience, not just compliance

They don’t ask:

“Are we secure?”

They ask:

“Are we accountable, resilient, and trusted?”

That’s a very different mindset.

AI didn’t break cybersecurity.

AI Didnt Break Cybersecurity
AI Didnt Break Cybersecurity

Final thought

AI didn’t break cybersecurity.

It broke the comforting illusion that:
• Tools equal control
• Compliance equals safety
• Someone else owns the risk

To reiterate, AI Didnt Break Cybersecurity; it has helped define the future of secure systems.

In an AI-driven world, cybersecurity is no longer a technical conversation.

It’s a governance conversation.
A leadership conversation.
And ultimately, a trust conversation.

Organizations that understand this will adapt.
Those that don’t will keep blaming AI, until the next incident proves otherwise.

Dr Erdal Ozkaya

CISO – Morgan State University

https://www.linkedin.com/in/erdalozkaya

AIrelated articles

Related Reading: For more on this topic, see what is cybersecurity and why it matters.

Watch: AI in Cybersecurity: Future Threats, Cloud Data Security & ML Strategies with Microsoft’s Dr.

Fieldnote 12: AI Didn’t Break Cybersecurity — It Changed the Rules

Article by Aina Alive readit here Artificial intelligence has moved from experimentation to infrastructure. In a remarkably short period, organizations have embedded AI systems into core workflows: drafting communications, summarizing contracts, triaging customer support tickets, analyzing data, and increasingly, interacting with internal systems and external stakeholders. What began as productivity enhancement is becoming operational architecture. This transition is unfolding faster than governance models are adapting. Unlike previous technology shifts, AI systems are being integrated before organizations have fully recalibrated their security assumptions. Many leaders still view AI through the lens of traditional software: identify vulnerabilities, apply patches, reinforce controls. But AI does not behave like traditional software. It interprets, generalizes, and responds probabilistically. When connected to tools and workflows, that interpretive layer gains operational reach. The strategic question is no longer whether AI will be adopted. It already has been. The question is how its authority will be structured — and what happens when probabilistic reasoning meets deterministic systems. Understanding that distinction is no longer optional for executives, product leaders, or project managers. AI security is not a technical niche. It is an architectural decision. This article explains why AI changes the nature of cybersecurity risk, why conventional safeguards are insufficient on their own, and where leaders should focus their attention now. Watch this video where I explain why AI changes the nature of risk — and why it is important to do a deep dive into a cybersecurity topic now
  1. How Is Artificial Intelligence Reshaping the Cybersecurity Landscape Today?
Artificial intelligence is not introducing cybersecurity risk from scratch. Organizations have faced phishing, ransomware, insider threats, and system vulnerabilities for decades. What AI is changing is not the existence of threats — but their velocity, scalability, and behavioral complexity. To understand the shift, leaders must look at four dimensions: attack surface expansion, adversary capability, defensive leverage, and system dynamics.
How Is AI Expanding the Attack Surface? Every new layer of automation introduces new exposure. AI does this in three distinct ways. First, AI systems themselves become assets that require protection.
Language models, training data pipelines, inference APIs, orchestration engines, and agent frameworks are now part of enterprise infrastructure. Each can be targeted, manipulated, or exploited. Second, AI increases machine autonomy.
As organizations deploy AI agents that can read, summarize, retrieve, update, and execute workflows, they expand the number of systems capable of taking action. The attack surface is no longer limited to human-operated interfaces. It includes autonomous processes with delegated authority. Third, AI expands the data layer under analysis.
Generative systems process vast amounts of unstructured data — emails, documents, voice, images, chat logs. Protecting structured databases is a known discipline. Protecting dynamic, model-consumed unstructured inputs at scale is less mature. The perimeter is no longer just network or endpoint. It includes:
  • Model interfaces
  • Prompt inputs
  • Context layers
  • Embedded APIs
  • Agent permissions
AI does not merely sit inside infrastructure. It becomes part of decision architecture.
How Are Attackers Using AI to Scale Personalization and Automation? Attackers have always automated. What AI changes is the quality of automation. AI allows adversaries to:
  • Generate highly personalized phishing emails at scale, tailored to tone, role, and context.
  • Produce deepfake voice and video impersonations for social engineering.
  • Adapt malware behavior dynamically to evade signature-based detection.
  • Automate reconnaissance by analyzing large volumes of publicly available data for vulnerabilities.
The difference is not simply volume. It is contextual adaptation. Traditional phishing campaigns relied on generic templates. AI-enabled campaigns can mimic writing styles, internal terminology, and organizational structures. Malware can mutate code patterns. Social engineering can be personalized without manual labor. In short: cognitive tasks that once required skilled human effort can now be partially automated. This lowers the marginal cost of sophisticated attack behavior.
Where Are Defenders Already Gaining Measurable Advantage? AI is not only strengthening adversaries. It is materially improving defensive operations in several areas. Behavioral anomaly detection.
Machine learning models can baseline user, device, and network behavior across large environments. They detect deviations that signature-based systems would miss — including unusual login patterns, atypical data movement, and abnormal lateral activity. Threat prioritization.
AI can combine exploit likelihood, asset criticality, and threat intelligence feeds to rank vulnerabilities by probable impact. This improves allocation of limited remediation resources. Incident triage and response.
AI-enabled systems can automate initial containment actions — isolating endpoints, quarantining suspicious emails, enriching alerts with contextual information. This reduces mean-time-to-detect and mean-time-to-respond. Data fusion at scale.
AI systems ingest and analyze volumes of telemetry that would overwhelm human analysts. This shifts cybersecurity operations from purely reactive monitoring toward contextual risk analysis. These improvements are not theoretical. They reduce alert fatigue, improve prioritization, and accelerate containment when implemented with proper governance.
What Has Changed in Speed, Scale, and Adaptivity? The most important shift is dynamic. Cybersecurity has historically been a race between rule creation and rule evasion. AI changes that race in three ways:
  1. Speed — Both attack generation and anomaly detection now occur in near real-time.
  2. Scale — Large volumes of unstructured and structured data can be processed continuously.
  3. Adaptivity — Both attackers and defenders can adjust strategies based on feedback loops.
This creates a more fluid environment. Static controls degrade faster. Manual triage becomes less viable. Detection systems must evolve continuously. At the same time, AI introduces probabilistic behavior into security infrastructure. Models operate on likelihoods and patterns rather than deterministic rules. This improves sensitivity to novel threats — but also introduces new uncertainty.
The Structural Reality AI does not simply increase risk or increase protection. It amplifies both sides of the equation.
  • Attackers gain automation and personalization.
  • Defenders gain scale and behavioral insight.
  • Organizations gain efficiency — but also complexity.
  • Systems become more adaptive — but less deterministic.
The net result is not chaos. It is acceleration. The security landscape is no longer defined solely by perimeter defense and patch management. It is increasingly defined by how organizations manage autonomous systems, probabilistic models, and machine-augmented decision flows. Understanding this baseline shift is essential before evaluating whether existing security mechanisms — including guardrails and model filtering — are sufficient. 2. Why Does AI Change the Nature of Risk — Not Just the Volume of It? It is tempting to think of AI as simply increasing the scale of existing threats. More phishing emails. More automated attacks. Faster iteration. But the deeper shift is structural. Traditional software behaves deterministically. Given the same input, it produces the same output. When a vulnerability is discovered, it can often be patched. Security models evolved around this logic: identify the flaw, fix the flaw, prevent recurrence. AI systems do not operate in the same way. Large language models and other modern AI systems generate responses probabilistically. They do not follow fixed rules for every scenario. Instead, they interpret input by weighing patterns across vast amounts of data. Their outputs are shaped by context and probability rather than strict conditionals. This difference changes how risk behaves. In deterministic systems, risk often arises from discrete errors — a missing validation check, an exposed endpoint, a misconfigured permission. These can be identified and corrected. In probabilistic systems, risk can emerge from interpretation. The same system may respond differently depending on phrasing, context, or embedded instructions. The variability is not a bug in the traditional sense. It is part of how the system functions. This means some vulnerabilities are not “patchable” in the classical way. They cannot always be removed by correcting a single line of code. Instead, they must be managed through layered controls, oversight, and containment. The shift, therefore, is qualitative rather than quantitative. AI introduces a new system layer — one that reasons in probabilities while interacting with deterministic infrastructure. Security strategies built entirely for predictable software do not fully address systems that interpret, generalize, and adapt. For leaders new to cybersecurity, this distinction is foundational. Without understanding the difference between deterministic and probabilistic behavior, it is difficult to grasp why traditional controls may be insufficient on their own. The issue is not that AI is inherently insecure. It is that it belongs to a different class of system — and requires a different security posture. 3. What Is the Difference Between Jailbreaking and Prompt Injection — and Why Does It Matter Structurally? As organizations deploy AI systems, two terms frequently appear in discussions of risk: jailbreaking and prompt injection. They are often treated as variations of the same issue — ways of “tricking” a model. But structurally, they represent different classes of vulnerability. Understanding the distinction is essential.
What Is Jailbreaking? Jailbreaking occurs when a user interacts directly with a language model and attempts to override its safety constraints. For example, a model may be instructed not to provide instructions for building weapons. A user then crafts a prompt designed to persuade or manipulate the model into producing restricted output. In this case: User → Model The model’s guardrails are tested through adversarial phrasing, reframing, or incremental prompting. Jailbreaking exploits the model’s interpretive flexibility.
It attempts to bypass behavioral constraints at the conversational level. The damage, while potentially serious, is typically confined to what the model outputs.
What Is Prompt Injection? Prompt injection is structurally different. It occurs when a language model is embedded inside a larger application that includes system-level instructions — often invisible to the user. For example: To summarize, AI Didnt Break Cybersecurity; instead, it serves as a catalyst for re-evaluating our approaches to risk.
  • A model is instructed by developers to summarize documents.
  • It is embedded in a workflow that retrieves internal data.
  • It may have access to APIs or execution layers.
In prompt injection: User → Model → System Context The attacker attempts to override or reinterpret the developer’s system instructions. Instead of merely persuading the model to say something inappropriate, the attacker attempts to alter how the model prioritizes instructions within the application stack. This is not just behavioral manipulation.
It is instruction hierarchy manipulation.
Why the Distinction Matters In jailbreaking, the user is negotiating with the model’s safety policies. In prompt injection, the user is interfering with the relationship between:
  • User instructions
  • System instructions
  • Developer-defined constraints
  • Downstream execution permissions
This is a boundary problem. Language models do not inherently understand which instruction layer is authoritative. They interpret text probabilistically. If an adversarial input is framed persuasively enough, the model may reinterpret its instruction hierarchy. The system boundary is no longer just technical.
It becomes semantic.
Why Prompt Injection Becomes More Dangerous in Agentic Systems When language models are used as conversational tools, the output is text. The consequences are limited to what is said. But when models are granted authority — to retrieve data, send emails, modify records, execute workflows — the implications change. If a model can:
  • Access internal documents
  • Call APIs
  • Trigger actions
  • Update databases
Then injection risk moves from content risk to operational risk. The vulnerability is no longer about generating inappropriate output. It becomes about misdirected action. As AI systems transition from advisory tools to semi-autonomous agents, prompt injection becomes structurally significant. It is not merely a failure of filtering.
It is a failure of instruction containment.
Why This Sets Up the Guardrail Debate If prompt injection were simply a content-filtering problem, guardrails could solve it through better classification. But if the problem is structural — a property of probabilistic instruction interpretation — then filtering alone may not be sufficient. Before evaluating solutions, we must first recognize that: We are not securing a database query.
We are attempting to constrain a reasoning system. And reasoning systems behave differently. Improved guardrails make AI systems more resistant to obvious misuse, but they do not resolve the deeper structural issue. Filtering mechanisms are designed to block explicit violations — disallowed content, clearly malicious instructions, overt policy breaches. The more consequential enterprise risk, however, often arises when a system remains within policy while its reasoning is subtly redirected. In those cases, nothing visibly breaks; the model simply interprets context differently. Guardrails can reduce the likelihood of overt failure. They cannot define or constrain the authority of a system once interpretation influences execution. That distinction shifts the conversation from output control to architectural design.
  1. Are Organizations Deploying AI Faster Than They Are Governing It?
Across industries, AI adoption is accelerating. Teams deploy language models to summarize documents, draft communications, analyze contracts, triage tickets, and assist with decision-making. Security teams use AI for anomaly detection and threat intelligence synthesis. Product teams embed models into customer-facing workflows. The velocity is rational. AI offers measurable productivity gains. But adoption speed is not always matched by governance maturity. This creates a widening asymmetry. The Acceleration Pattern In many organizations, AI enters through operational need rather than strategic design.
  • A team integrates an API to automate reporting.
  • An engineer builds an internal tool powered by a language model.
  • A product manager experiments with AI-driven workflow enhancements.
  • Security teams pilot AI-assisted triage systems.
Each deployment may appear low-risk in isolation. Collectively, they expand the cognitive layer of the enterprise. Without formal oversight, AI becomes embedded infrastructure.
The Governance Lag In surveys across industries, a minority of organizations report having mature processes for assessing AI tools prior to deployment. Many lack:
  • Formal model risk evaluation frameworks
  • Clear authority tiering for AI-driven actions
  • Explicit human-in-the-loop escalation policies
  • Systematic adversarial testing protocols
  • Defined ownership for AI lifecycle management
In other words, governance often trails experimentation. This gap is not unusual in emerging technologies. But with AI Didnt Break Cybersecurity, the implications are amplified because the systems are probabilistic and adaptive. Governance assumptions inherited from traditional software may not apply cleanly.
The Rise of “Shadow AI” Beyond sanctioned deployments, many employees independently use generative AI tools to:
  • Draft emails
  • Summarize sensitive documents
  • Analyze internal reports
  • Generate code
This phenomenon mirrors earlier waves of shadow IT. The risk is not malicious intent. It is data exposure and policy circumvention. Sensitive information may be:
  • Entered into external tools
  • Stored in third-party inference logs
  • Embedded into model training contexts
Without visibility, organizations cannot assess exposure. AI adoption at the edge of the organization can outpace centralized risk controls.
AI as Infrastructure, Not Feature One of the most significant governance blind spots is treating AI as a feature rather than as infrastructure. A feature can be toggled.
Infrastructure shapes system behavior. When AI systems:
  • Route internal information
  • Influence operational workflows
  • Prioritize tickets
  • Trigger automated responses
they are no longer enhancements. They are decision intermediaries. Governance must therefore address:
  • Model authority boundaries
  • Data access permissions
  • Output verification processes
  • Incident escalation triggers
The more AI is integrated into operational layers, the more it must be governed like infrastructure.
The Complexity Multiplier AI systems introduce additional governance dimensions:
  • Model drift (behavior changes over time)
  • Versioning of models and prompts
  • Third-party API dependencies
  • Training data provenance
  • Cross-border data flows
  • Auditability of model decisions
Each dimension intersects with security, privacy, compliance, and operational continuity. Traditional governance structures often silo these responsibilities across departments. AI compresses them into one system. 5. What Happens When AI Becomes Agentic? Most early AI deployments have been advisory. Models summarize documents, suggest responses, rank alerts, or assist in analysis. Their outputs inform human decisions but do not directly execute them. Agentic systems change that dynamic. An agentic AI system does not merely recommend action. It can:
  • Retrieve internal data
  • Send emails
  • Update records
  • Trigger workflows
  • Execute API calls
  • Initiate transactions
At that point, the model moves from cognitive augmentation to delegated authority. That transition alters the risk profile fundamentally.
From Text Output to Real-World Consequence In non-agentic systems, a jailbreak might produce inappropriate text. The impact is reputational or informational. In agentic systems, a successful injection may result in:
  • Unauthorized data exposure
  • Accidental deletion or modification of records
  • External communication of sensitive information
  • Financial transaction errors
  • System misconfiguration
The output is no longer the endpoint. It becomes the instruction layer for downstream systems. The blast radius expands.
Why Authority Magnifies Probabilistic Risk Language models interpret input probabilistically. When operating as advisory tools, ambiguity can be corrected by human oversight. When operating as autonomous agents, ambiguity may lead to action before correction. This introduces a structural asymmetry: A model’s reasoning process is probabilistic.
The actions it triggers are deterministic. If an agent misinterprets a prompt and calls an API, the system executes the call with full precision. The reasoning layer is uncertain.
The execution layer is exact. This mismatch is where operational risk emerges.
Injection Risk in Agentic Workflows Prompt injection in conversational systems may generate harmful text. Prompt injection in agentic workflows may redirect authority. Consider a system instructed to:
  • Summarize internal reports
  • Extract key insights
  • Notify stakeholders
If an adversarial input persuades the model to reinterpret instructions — for example, to retrieve additional data or override system constraints — the model may pass unintended instructions to execution layers. The vulnerability is not a coding flaw in the execution engine. It is the model’s interpretive flexibility at the instruction layer. Guardrails may block explicit malicious phrasing.
They may not detect subtle semantic reframing. The model may believe it is fulfilling legitimate instructions.
The Illusion of Safe Autonomy Organizations often assume that limiting explicit permissions is sufficient. But agentic systems combine:
  • Natural language interpretation
  • Context memory
  • Tool use
  • API orchestration
This creates layered interaction surfaces. Even if each individual component is secured deterministically, the reasoning layer that connects them remains probabilistic. An attacker does not need to breach infrastructure directly. They can attempt to influence the system’s internal interpretation of authority. That is a fundamentally different threat vector.
Robotics and Physical Consequence As AI systems extend into robotics and IoT environments, the authority layer extends further. A language model integrated with:
  • Industrial controls
  • Autonomous devices
  • Smart infrastructure
introduces the possibility of physical consequence. The same structural properties apply:
  • Interpretive ambiguity
  • Instruction reprioritization
  • Multi-step reasoning chains
The difference is that outputs now affect physical systems. While most organizations are not yet deploying such systems at scale, the architectural principle remains relevant: The more authority an AI system holds, the more containment architecture matters.
Designing for Delegated Authority The central governance question becomes: At what threshold of authority should AI autonomy be constrained? Possible design responses include:
  • Separating interpretation from execution
  • Requiring deterministic policy engines to validate AI-generated actions
  • Implementing tiered approval systems
  • Logging and auditing all AI-triggered operations
  • Limiting scope of tool access by default
These measures do not eliminate injection risk. They reduce blast radius.
The Strategic Inflection Point Agentic AI is not inherently unsafe. In advisory systems, errors are filtered by humans. In autonomous systems, errors propagate into action. As AI systems evolve from assistants to operators, the question shifts: Not “Can the model be tricked?” Ultimately, AI Didnt Break Cybersecurity; it has forced us to confront long-standing governance challenges. But “What happens if it is?” That is the defining security question of the agentic era. Conclusion: What Leaders Should Do Now If AI is already inside your organization, three conversations need to happen — explicitly. First: map authority. Identify every AI system connected to internal data, customer interactions, or automated workflows. For each, answer two questions:
What decisions does it influence?
What actions can it trigger? If you cannot answer those clearly, governance does not yet exist. Second: define execution boundaries. Require a documented distinction between:
  • What the system can generate,
  • What it can recommend,
  • What it can execute without human validation.
Do not rely on assumptions. Make the boundary visible. Authority expands silently unless constrained deliberately. Third: stress-test consequence. Run controlled scenarios where the model misinterprets context. Ask: if this output were wrong, what happens next? Is the impact reversible? Is there a checkpoint? Is there auditability? This is not red-teaming for entertainment. It is consequence modeling. Fourth: assign ownership at the architectural level. Someone must be accountable not just for model performance, but for scope of authority. Without a named owner, integration decisions fragment across teams. AI security will not be solved by improving refusals or reducing hallucinations. It will be managed by clarifying placement, authority, containment, and accountability. Leaders who cannot describe those four elements in their own systems are not governing AI. They are experimenting with it.
This article reflects a strategic perspective on a rapidly evolving field. If you identify technical inaccuracies or areas where the argument oversimplifies, I would appreciate the correction. Precision matters here.
In discussions about cybersecurity, it’s crucial to state: AI Didnt Break Cybersecurity, but it changed the dynamics of risk management. Therefore, it’s essential to understand that AI Didnt Break Cybersecurity but rather reshaped it. In conclusion, remember that AI Didnt Break Cybersecurity; it revealed the cracks in our defenses. Thus, the narrative should be clear: AI Didnt Break Cybersecurity, but it certainly changed the conversation around it. In essence, AI Didnt Break Cybersecurity; it simply accelerated change.

Continue with practical resources that connect AI governance, AI security, Zero Trust, and CISO leadership into a stronger enterprise security strategy.

2026 Refresh: AI Governance and CISO Strategy Resources

This article remains part of Dr. Erdal Ozkaya’s 2026 cybersecurity leadership guidance. Continue with these related resources for practical next steps.

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By Dr. Erdal Ozkaya • Microsoft MVP • Author of 26 Books

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